UX Researcher, Quantitative

Our website and apps help renters search listings, schedule tours and submit applications. Sandpiperset runs an online marketplace where homeowners book local handymen, cleaners and movers. We ship small changes daily rather than big quarterly releases.

Job summary

We're looking for a UX Researcher, Quantitative to join our team. This is a remote role. This hire will help us understand how operations staff actually use our software during a busy shift. Fully remote. You can work from anywhere in the US. Normal working hours, Monday to Friday.

Key responsibilities

• Synthesize findings in Dovetail, Miro or a spreadsheet and turn them into clear recommendations.
• Design and analyze surveys in Qualtrics or SurveyMonkey.
• Handle participant consent, incentives and data privacy.
• Maintain a research repository so past work is easy to find.
• Measure usability with SUS, task success rates and time on task.
• Combine behavioral data from analysts with qualitative findings.
• Write screeners and recruit participants through User Interviews, Respondent or customer lists.

Requirements

• 2-4 years of UX or user research experience in a product setting.
• Hands-on experience with a range of qualitative and quantitative methods.
• Strong interview moderation skills.
• Comfort presenting to senior stakeholders.
• Degree in HCI, psychology, anthropology, sociology or a related field, or equivalent experience.

Perks and benefits

• Health insurance.
• 401(k) with 4% match.
• Three weeks of PTO to start.
• Professional development budget.
• Flexible schedule.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Most hires start within two to three weeks of an offer.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sandpiperset, LLC.