Staff UX Researcher

About us:

Most of what we build is back-office software for property managers, including lease tracking, work orders and tenant payments.

The role:

We are adding a Staff UX Researcher to our operations team. Mixed-methods research role. You should be as comfortable in a two-hour contextual interview as in a survey dataset. Remote position. Most of the team is in Helsinki, but nobody is required to come in. Standard office hours, Monday to Friday, with flexibility around them.

In your first few months you will:

• Measure usability with SUS, task success rates and time on task
• Combine behavioral data from analysts with qualitative findings
• Design and analyse surveys in Qualtrics or SurveyMonkey
• Present findings to product, design and leadership
• Synthesize findings in Dovetail, Miro or a spreadsheet and turn them into clear recommendations

What we're looking for:

• 7+ years of UX or user research experience in a product setting
• Basic statistics for survey analysis and sample sizes
• Strong interview moderation skills

Bonus points:

• Prior work in a design or product role

Benefits:

• Occupational pension
• Five weeks of annual leave
• Training budget
• Wellness allowance
• Flexible working hours
• Lunch benefit

We review applications as they come in.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Seppälä Labs Oy.