Associate UX Researcher

About Seppälä Labs

Most of what we build is back-office software for property managers, including lease tracking, work orders and tenant payments.

About the role

Seppälä Labs needs another Associate UX Researcher to run interviews, usability tests and surveys across several product areas. Fully remote. You can work from anywhere in Finland. You can set your own hours around a daily morning check-in. Day-to-day communication is in Slack and Google Meet.

In your first few months you will

• Write screeners and recruit participants through User Interviews, Respondent or customer lists
• Maintain a research repository so past work is easy to find
• Present findings to product, design and leadership
• Combine behavioral data from analysts with qualitative findings
• Build personas, task models and workflow maps grounded in data
• Run moderated interviews, contextual inquiry and usability tests
• Synthesize findings in Dovetail, Miro or a spreadsheet and turn them into clear recommendations

What we're looking for

• 1+ years of UX or user research experience in a product setting
• Basic statistics for survey analysis and sample sizes
• Comfort presenting to senior stakeholders
• Strong interview moderation skills
• Portfolio or case studies showing how research changed product decisions
• Ability to write clear research plans and reports

Preferred

• Research in healthcare, financial services or other regulated domains
• Diary studies and longitudinal research

Why work with us

Salary: €3,500-€4,700/month

• Occupational pension
• Five weeks of annual leave
• Lunch benefit
• Flexible working hours
• Wellness allowance

We review applications as they come in.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Seppälä Labs Oy.