Senior User Researcher, Healthcare, Remote

About Chicago Apps:

Sellers use the platform to list used outdoor gear, and we handle payments, shipping labels and buyer protection. Revenue comes from a mix of advertising, affiliate commissions and a premium tier. Product reviews happen on Thursdays, with demos of whatever shipped that week.

This is a new role. The team has doubled in size over the past year. Mixed-methods research role. You should be as comfortable in a two-hour contextual interview as in a survey dataset. You will be employed through our employer-of-record partner in Czechia, with a local contract and salary paid in local currency. You will need at least 4 hours of overlap with US Central time. Strong written English is important, since much of our work is async.

Your responsibilities:

• Run moderated interviews, contextual inquiry and usability tests.
• Maintain a research repository so past work is easy to find.
• Plan research studies with clear questions, methods and timelines.
• Coach designers and PMs to run their own lightweight research.
• Synthesize findings in Dovetail, Miro or a spreadsheet and turn them into clear recommendations.
• Present findings to product, design and leadership.
• Handle participant consent, incentives and data privacy.
• Write screeners and recruit participants through User Interviews, Respondent or customer lists.

Who you are:

• 6+ years of UX or user research experience in a product setting.
• Comfort presenting to senior stakeholders.
• Basic statistics for survey analysis and sample sizes.
• Strong interview moderation skills.
• Degree in HCI, psychology, anthropology, sociology or a related field, or equivalent experience.
• Hands-on experience with a range of qualitative and quantitative methods.

Perks and benefits:

CZK 120,000 - CZK 150,000/month

• Monthly internet allowance.
• 24 days paid time off.
• Flexible hours.
• Annual learning budget.
• Annual salary review.

Applications are reviewed weekly.

Due to the number of applications, only shortlisted candidates will be contacted.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chicago Apps, LLC.