Associate User Researcher, Remote

Everyone has access to the analytics dashboard, and weekly numbers are posted in Slack. Orders are packed by hand for two carrier pickups a day, and customer emails go to whoever is free.

Job summary

We're looking for an Associate User Researcher, Remote to join our team. This is a remote role. Mixed-methods research role. You should be as comfortable in a two-hour contextual interview as in a survey dataset. Fully remote. You can work from anywhere in India. Flexible hours with a daily team call in the morning.

Day to day

• Synthesize findings in Dovetail, Miro or a spreadsheet and turn them into clear recommendations
• Combine behavioral data from analysts with qualitative findings
• Present findings to product, design and leadership
• Build personas, task models and workflow maps grounded in data

Skills and experience

• Familiarity with research tools such as Dovetail, Maze, Lookback or UserTesting
• Strong interview moderation skills
• Ability to write clear research plans and reports
• Basic statistics for survey analysis and sample sizes

Preferred

• Accessibility research with participants who use assistive technology
• R, Python or SPSS for quantitative analysis
• Prior work in a design or product role

Perks and benefits

Salary range: ₹8,00,000 - ₹9,00,000 per annum

• Health insurance for you and your family
• Provident fund
• Paid leave
• Flexible hours
• ESOPs
• Gratuity
• Internet reimbursement

We may close the role early, so do not wait too long to apply.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Tillerwater Apps.