User Researcher

Public sector agencies, utilities and large health systems licence our asset management platform under multi-year contracts. We run one of the larger SaaS platforms for commercial insurance carriers, processing millions of policy transactions a year. Releases go out Tuesday mornings, never on Fridays.

We are adding a User Researcher to our Research team. This hire will help us understand how operations staff actually use our software during a busy shift. Fully remote. You can work from anywhere in India. Strong written English is important, since much of our work is async.

Main duties:

• Present findings to product, design and leadership
• Design and analyse surveys in Qualtrics or SurveyMonkey
• Plan research studies with clear questions, methods and timelines
• Write screeners and recruit participants through User Interviews, Respondent or customer lists
• Combine behavioral data from analysts with qualitative findings

Requirements:

• 2-4 years of UX or user research experience in a product setting
• Basic statistics for survey analysis and sample sizes
• Hands-on experience with a range of qualitative and quantitative methods

Why work with us:

₹14,00,000 - ₹16,50,000 per annum

• Health insurance for you and your family
• Provident fund
• Paid leave

Include your expected salary and earliest start date with your application.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Stonehill Data Pvt Ltd.