User Researcher (Healthcare)

Our engineering group is split into roughly 60 product teams, each owning its services end to end, with on-call shared across time zones. We keep recurring meetings to Tuesdays and Thursdays where we can.

JOB SUMMARY

Birchwright has an opening for a User Researcher (Healthcare). Mixed-methods research role. You should be as comfortable in a two-hour contextual interview as in a survey dataset. Our research function is small. This role works across teams, chooses its own methods and is expected to say what the findings mean, not just report them. Remote position. Most of the team is in Hyderabad, but nobody is required to come in. Monday to Friday, regular working hours, flexible start and finish. You will need a stable internet connection and a backup power source (UPS or inverter).

DAY TO DAY

• Build personas, task models and workflow maps grounded in data
• Present findings to product, design and leadership
• Measure usability with SUS, task success rates and time on task
• Maintain a research repository so past work is easy to find
• Handle participant consent, incentives and data privacy
• Design and analyse surveys in Qualtrics or SurveyMonkey

QUALIFICATIONS

• 2+ years of UX or user research experience in a product setting
• Familiarity with research tools such as Dovetail, Maze, Lookback or UserTesting
• Basic statistics for survey analysis and sample sizes
• Ability to write clear research plans and reports
• Portfolio or case studies showing how research changed product decisions
• Strong interview moderation skills

PREFERRED QUALIFICATIONS

• R, Python or SPSS for quantitative analysis
• Research in healthcare, financial services or other regulated domains

Rate: ₹15-18 LPA

PAY AND BENEFITS

• Health insurance for you and your family
• Provident fund
• Paid leave
• Gratuity
• Learning budget
• Internet reimbursement

We look at every application, usually within a week.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Birchwright.