Telesales Executive

About Scott Brothers Building Supply:

Beer, wine and spirits go out to bars, restaurants and liquor stores daily. Outside reps get a car allowance and a phone.

Scott Brothers Building Supply is adding to the inside sales desk in Vienna. You will quote, follow up and close orders, most of them under $25K. Base salary plus monthly commission. Monday to Friday, no nights or weekends. This is a long-term contractor role, paid monthly in USD. You will need some overlap with Australian Eastern time in the mornings.

Responsibilities:

• Process card payments and set up new accounts with credit applications
• Call existing accounts on a set rotation to win reorders and add product lines
• Log calls, emails and next steps in Salesforce or HubSpot
• Handle order changes, returns and credit requests
• Learn product specs well enough to suggest substitutes when items are out of stock
• Build quotes in the ERP (Epicor or NetSuite) and follow up within 48 hours
• Hit monthly gross margin and revenue targets
• Review open quotes weekly and close out or archive the dead ones

You'll need:

• 1-2 years of phone sales, inside sales or customer service experience
• Able to learn a large technical product catalogue quickly
• Professional tone with customers who are frustrated about lead times
• High school diploma or GED required; associate or bachelor's degree a plus
• Reliable attendance
• Working knowledge of Excel and Outlook

Preferred:

• Bilingual English and Spanish
• Experience working on a commission plan

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

What we offer:

• Annual rate review
• Monthly internet allowance

Tell us your notice period and what salary you are looking for.

Duration: 3 months. Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Scott Brothers Building Supply Pty Ltd.