Strategic Account Manager

Headquarters and the largest distribution center are in San Jose.

Job summary:

Martin & Sons Supply is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. Remote within the US. The team meets in San Jose once a quarter, travel covered. Few meetings, lots of written updates.

What you'll be doing:

• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Track competitor activity inside your accounts.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.
• Report monthly on retention, churn risk and open pipeline.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.

Required qualifications:

• 7+ years in account management, sales or another client-facing commercial role.
• Experience owning revenue targets for existing customers.
• Clear written and verbal communication.
• Proficient in Salesforce or a comparable CRM.
• Valid driver's license.
• Willing to travel up to 25%.

Preferred:

• Background in distribution, manufacturing or SaaS.
• Second language.
• Salesforce CPQ experience.
• Training in a sales methodology such as Sandler or Challenger.

Pay range: $146,000 - $177,000/year. Final offer will depend on experience.

Benefits:

• Health insurance.
• 401(k) with a 100% match up to 5%.
• Paid parental leave.

EOE. We participate in E-Verify.

This position requires a background check.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Martin & Sons Supply, LLC.