Strategic Account Manager

No pitching for work we cannot actually handle. The role is new and comes from growth in our client base. Based in Los Angeles with some travel for quarterly business reviews. We work hybrid out of Los Angeles, usually three days in, two days remote.

• Forecast renewals and expansion revenue monthly.
• Coordinate with customer success and support on at-risk accounts.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.

What we're looking for:

• 7+ years in account management, sales or another client-facing commercial role.
• Clear written and verbal communication.
• Willing to travel up to 25%.
• Proficient in Salesforce or a comparable CRM.

Salary range: $126,000 to $152,000/year

We offer health insurance, 401(k) with company match, paid sick leave and professional development budget.

Agencies: please do not contact us about this role.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Los Angeles Communications LLC.