Strategic Account Manager

Engagement teams range from three people to more than 200 on multi-year transformation programs.

The role

We're looking for a Strategic Account Manager to join our team. This is a remote role. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Remote within the US. The team meets in Raleigh once a quarter, travel covered. You can set your own hours around a daily morning check-in.

What you'll be doing

• Run quarterly business reviews covering usage, spend and upcoming needs.
• Identify upsell and cross-sell opportunities and work them through to close.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Escalate service issues internally and follow them to resolution.
• Coordinate with customer success and support on at-risk accounts.
• Forecast renewals and expansion revenue monthly.

What you need

• 7+ years in account management, sales or another client-facing commercial role.
• Valid driver's license.
• Bachelor's degree in business or a related field, or equivalent experience.
• Willing to travel up to 25%.

Nice to have

• Background in distribution, manufacturing or SaaS.
• Training in a sales methodology such as Sandler or Challenger.

Compensation: $113,000 - $142,000 annually DOE.

Compensation and benefits

• Health insurance.
• 401(k) with a 100% match up to 5%.
• Paid parental leave.
• Professional development budget.
• Life insurance.
• 12 weeks of paid parental leave.

Green Consulting Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We are unable to sponsor visas for this position.

Please include a short note on why this role interests you.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Green Consulting Group LLC.