Service Desk Analyst

Since 1915, the company has expanded into EV components and vehicle software.

Job summary

Saddlepost has an opening for a Service Desk Analyst. This position supports our Almere office in person, with occasional travel to smaller sites.

Your responsibilities

• Fix printers, docking stations, monitors and conference room AV equipment.
• Track hardware inventory and warranty status in the asset system.
• Troubleshoot Microsoft 365 issues in Outlook, Teams, OneDrive and SharePoint.
• Install and update approved software and remove anything unlicensed.
• Support desk phones and softphones in Teams Phone, RingCentral or Zoom Phone.

Minimum qualifications

• 1+ years of help desk or desktop support experience.
• CompTIA A+ certification or equivalent hands-on experience.
• High school diploma or GED required. Associate degree in IT preferred.
• Experience with Active Directory user and group management.
• Familiarity with Microsoft 365 admin tasks.
• Working knowledge of Windows 10/11 and basic macOS support.

Preferred

• Network+ or Microsoft MD-102 certification.
• Experience supporting healthcare, legal or manufacturing environments.
• Basic PowerShell scripting.

Schedule: Standard business hours (8:30 AM to 5:30 PM) plus one weekend on-call per month

Rate: €175 - €225 a day

Pay and benefits

• Overtime allowance.

We will only contact shortlisted applicants.

Please submit your CV in English.

Duration: 3 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Saddlepost B.V..