Customer Service Representative

Founded in 1980, the business is still family-owned.

NEG Wholesale is hiring for its Member Services team in Los Angeles. Full-time and part-time shifts available. Paid training for the first two weeks. After that you will handle 40 to 60 contacts per shift. This role is remote. Please make sure you have a quiet place to work and a solid internet connection.

Day to day:

• Answer inbound calls, live chats and emails from a queue.
• Complete required training and quality coaching sessions.
• Follow scripts and required disclosures on recorded lines.
• Process returns, exchanges, refunds and address changes.
• Update customer records accurately.

About you:

• 2+ years of customer service, retail, hospitality or call center experience.
• Must pass a background check.
• Comfortable using multiple screens and systems at the same time.

Job Type: Full-time

Pay: $23.50 - $27.00/hr

Expected hours: 40 per week

Benefits:

• Employee discount
• Health insurance
• Dental insurance
• Vision insurance
• Uniforms

Schedule:

• Monday to Friday

Experience:

• Customer Service Representative: 2 years (Preferred)

Work Location: Remote

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at NEG Wholesale LLC.