Senior User Researcher (Quantitative)

About Palisadepost Web:

Our website and apps help renters search listings, schedule tours and submit applications. Founded in 1999, we now have 60 employees. Core hours are 10 to 3, and the rest of the day is flexible.

The role:

We are adding a Senior User Researcher (Quantitative) to our UX Research team. Mixed-methods research role. You should be as comfortable in a two-hour contextual interview as in a survey dataset. Our headquarters is in Rochester, and about a third of the team works remotely from other countries. Employment is through our payroll partner in Costa Rica. Salary is paid monthly in local currency. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT. We use Slack, Notion and Google Meet. Cameras on for team calls.

What you'll work on:

• Build personas, task models and workflow maps grounded in data
• Write screeners and recruit participants through User Interviews, Respondent or customer lists
• Plan research studies with clear questions, methods and timelines
• Design and analyse surveys in Qualtrics or SurveyMonkey
• Coach designers and PMs to run their own lightweight research
• Combine behavioral data from analysts with qualitative findings

What you bring:

• 5+ years of UX or user research experience in a product setting
• Portfolio or case studies showing how research changed product decisions
• Ability to write clear research plans and reports
• Hands-on experience with a range of qualitative and quantitative methods
• Strong interview moderation skills

Nice to have:

• Prior work in a design or product role
• Diary studies and longitudinal research

Benefits:

Salary: CRC 2,700,000 - CRC 3,200,000 monthly

• Two weeks of paid leave at year end
• Performance bonus
• Annual salary review
• Company laptop
• Flexible hours
• Home office setup budget

We may close the role early, so do not wait too long to apply.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Palisadepost Web.