Senior User Researcher - Quantitative

Who we are

Everyone has access to the analytics dashboard, and weekly numbers are posted in Slack. We started in 2022 and have grown to about 28 people.

The role

This role opened up because a team member is relocating. Our research function is small. This role works across teams, chooses its own methods and is expected to say what the findings mean, not just report them. Remote, with occasional travel to San Antonio (a few times a year).

What you'll work on

• Write screeners and recruit participants through User Interviews, Respondent or customer lists.
• Coach designers and PMs to run their own lightweight research.
• Present findings to product, design and leadership.
• Plan research studies with clear questions, methods and timelines.
• Design and analyze surveys in Qualtrics or SurveyMonkey.
• Synthesize findings in Dovetail, Miro or a spreadsheet and turn them into clear recommendations.
• Maintain a research repository so past work is easy to find.

About you

• Familiarity with research tools such as Dovetail, Maze, Lookback or UserTesting.
• Strong interview moderation skills.
• Hands-on experience with a range of qualitative and quantitative methods.
• Ability to write clear research plans and reports.

Pluses

• Research in healthcare, financial services or other regulated domains.
• Diary studies and longitudinal research.
• R, Python or SPSS for quantitative analysis.

Compensation and benefits

• Stock options.
• 11 paid holidays.
• Health, dental and vision coverage starting on day one.

We read every application and reply within about a week.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lakeshore Interactive, Inc..