Senior User Researcher

We are adding a Senior User Researcher to our Product team. Our research function is small. This role works across teams, chooses its own methods and is expected to say what the findings mean, not just report them. Remote, open to candidates across India. Weekday working hours, with room to shift your day when needed. Equipment is provided, including a laptop.

In this role you will:

Design and analyse surveys in Qualtrics or SurveyMonkey. Synthesize findings in Dovetail, Miro or a spreadsheet and turn them into clear recommendations. Run moderated interviews, contextual inquiry and usability tests. Combine behavioral data from analysts with qualitative findings. Present findings to product, design and leadership. Handle participant consent, incentives and data privacy. Write screeners and recruit participants through User Interviews, Respondent or customer lists. Build personas, task models and workflow maps grounded in data.

Requirements:

7+ years of UX or user research experience in a product setting. Basic statistics for survey analysis and sample sizes. Degree in HCI, psychology, anthropology, sociology or a related field, or equivalent experience. Hands-on experience with a range of qualitative and quantitative methods. Ability to write clear research plans and reports. Portfolio or case studies showing how research changed product decisions.

Bonus points:

Diary studies and longitudinal research.

Why work with us:

Compensation: ₹16,00,000 - ₹20,50,000 per year

Flexible hours.

About us:

Headquartered in Mumbai since 2003, the company now sells in 40 countries and supports customers in 11 languages. More than 9,000 organisations use our HR and payroll suite, from regional hospitals to school districts. We started in 2003 and have grown to about 400 people. We keep recurring meetings to Tuesdays and Thursdays where we can.

We are reviewing applications as they arrive, so apply early.

The posting will close once we have a strong shortlist.

Duration: 9 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Meadowsweet Labs.