Senior User Researcher

Company overview:

The founders built the first version of the site in 2022 on nights and weekends. Experiments run constantly, and most product decisions follow A/B test results.

Overview:

High Desert Online is hiring a Senior User Researcher for our Rochester location. Mixed-methods research role. You should be as comfortable in a two-hour contextual interview as in a survey dataset. On site, Rochester.

Day to day:

• Write screeners and recruit participants through User Interviews, Respondent or customer lists.
• Synthesize findings in Dovetail, Miro or a spreadsheet and turn them into clear recommendations.
• Plan research studies with clear questions, methods and timelines.
• Design and analyze surveys in Qualtrics or SurveyMonkey.
• Maintain a research repository so past work is easy to find.
• Measure usability with SUS, task success rates and time on task.
• Run moderated interviews, contextual inquiry and usability tests.
• Present findings to product, design and leadership.

Qualifications:

• 5+ years of UX or user research experience in a product setting.
• Basic statistics for survey analysis and sample sizes.
• Comfort presenting to senior stakeholders.

What you get:

$143,000 - $160,000 annually

• Health insurance.
• 401(k) with a 100% match up to 5%.
• Paid time off.
• Profit sharing.
• Employee discount.
• Life insurance.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at High Desert Online.