Senior IT Support Analyst

Outsourced CFO work is a growing part of the practice, especially for startups and medical groups. The role is new and comes from growth in our client base. The Senior IT Support Analyst is the first point of contact for staff with computer, phone, printer and account problems. This role is fully remote within the Netherlands.

• Support desk phones and softphones in Teams Phone, RingCentral or Zoom Phone.
• Connect remote users to VPN and troubleshoot access issues.
• Image, deploy and recover Windows 11 and macOS laptops using Intune, Autopilot or Jamf.
• Reset passwords, clear account lockouts and re-register MFA in Active Directory and Entra ID.

Qualifications:

• Familiarity with Microsoft 365 admin tasks.
• CompTIA A+ certification or equivalent hands-on experience.
• Experience with Active Directory user and group management.
• Basic networking: IP addressing, DHCP, DNS, Wi-Fi troubleshooting.

Schedule: Four 10-hour shifts, Tuesday to Friday, with rotating Saturday coverage.

Rate: €3,300 - €4,400/month

We offer pension scheme, 25 annual leave days, overtime allowance, 8% holiday allowance, bike plan, travel allowance and home office allowance.

We are reviewing applications as they arrive, so apply early.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at van der Heijden Accountants B.V..