Senior Desktop Support Technician

Since 1915, the company has expanded into EV components and vehicle software.

THE POSITION:

We're looking for a Senior Desktop Support Technician to join our team in The Hague. This position supports our The Hague office in person, with occasional travel to smaller sites.

JOB DUTIES:

• Reset passwords, clear account lockouts and re-register MFA in Active Directory and Entra ID
• Write and update knowledge base articles for common problems
• Install and update approved software and remove anything unlicensed
• Keep ticket notes and time entries up to date
• Support desk phones and softphones in Teams Phone, RingCentral or Zoom Phone
• Escalate network, server and application problems to the right team with clear notes
• Set up new hires with accounts, equipment and access on day one, and collect equipment from leavers
• Track hardware inventory and warranty status in the asset system

MINIMUM QUALIFICATIONS:

• 5+ years of help desk or desktop support experience
• Familiarity with Microsoft 365 admin tasks
• CompTIA A+ certification or equivalent hands-on experience
• Valid driver's licence and reliable transportation for travel between sites
• Customer service skills and patience with non-technical users
• High school diploma or GED required. Associate degree in IT preferred
• Experience with Active Directory user and group management

€20.00 - €23.50 an hour

PERKS AND BENEFITS:

• Pension scheme
• 25 annual leave days
• 30% ruling for eligible candidates
• 8% holiday allowance
• 13th month salary
• Travel allowance
• Bike plan

Candidates must be eligible to work in Netherlands.

Please include your notice period and salary expectations.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Saddlepost B.V..