Senior Customer Service Representative

About the job

Small accounts are welcome, even a single dental office. We are adding a Senior Customer Service Representative to our operations team. Hourly pay plus quarterly performance bonus, health benefits after 60 days and paid time off. The work is on site and cannot be done remotely.

Escalate complaints that need a supervisor or another department.
Transfer calls to the right department with a warm handoff.
Explain bills and payment options and take payments over the phone.

About you

7+ years of customer service, retail, hospitality or call centre experience.
High school diploma or GED.

Schedule: Four 10-hour shifts, rotating weekend day.

Pay: €1,750-€2,000 per month

We offer annual bonus, overtime paid and life insurance.

Relocation support is available for the right candidate.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Vakarų Valymas UAB.