- Salary
- Salary not disclosed
- Experience
- Fresher friendly
- Job type
- Full-time
- Location
- Work from home
Wrenhill Mutual Pvt LtdVerified companyWork from home5 Nov 2026
This job includes an online test
You'll take it right after applying — about 45 minutes.
About Wrenhill Mutual:
Commercial lines, personal lines and specialty programs are run as separate business units. Our claims organisation handles more than 400,000 claims a year, including catastrophe response after hurricanes and hail.
Wrenhill Mutual is looking for a Senior Customer Service Advisor to join a small, steady team. Paid training for the first two weeks. After that you will handle 40 to 60 contacts per shift. You can work from home anywhere in India. We have no office requirement. Day-to-day communication is in Slack and Google Meet.
Your responsibilities:
Escalate complaints that need a supervisor or another department. Process returns, exchanges, refunds and address changes. Notice repeat problems and report them to your team lead. Document every interaction in Zendesk or Salesforce Service Cloud.
Requirements:
5+ years of customer service, retail, hospitality or call centre experience. Must pass a background check. Reliable attendance. Schedule adherence is tracked.
Schedule: Tuesday to Saturday, 9:00 AM to 5:30 PM
What we offer:
Salary: ₹5-6 LPA
Health insurance for you and your family. Provident fund. Paid leave. Overtime pay. Gratuity. Internet reimbursement.
Applications are reviewed weekly.
We will only contact shortlisted applicants.
Start: Flexible.
Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Wrenhill Mutual Pvt Ltd.
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