Senior Account Manager

About the job

Spillway Partners is a boutique firm of 25 consultants, most with 15 or more years in industry. We're looking for a Senior Account Manager to join our team. This is a remote role. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Remote position. Most of the team is in Colombo, but nobody is required to come in. Weekday working hours, with room to shift your day when needed. We talk mostly in Slack and hop on quick calls when something needs discussing.

Track competitor activity inside your accounts.
Run quarterly business reviews covering usage, spend and upcoming needs.
Negotiate price increases and contract terms at renewal.
Renew annual contracts on time, starting the conversation at least 90 days ahead.

Qualifications:

6+ years in account management, sales or another client-facing commercial role.
Bachelor's degree in business or a related field, or equivalent experience.

Compensation: LKR 160,000 - LKR 180,000 pcm

We offer medical insurance for you and your family, paid leave and learning budget.

Please mention your notice period and expected salary.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Spillway Partners.