Senior Account Manager

The position

We're looking for a Senior Account Manager to join our team. This is a remote role. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Our team is spread across 11 countries. Headquarters is in London. We engage team members in Zambia as full-time contractors. Most of our contractors have been with us for more than two years. Working hours overlap with UK business hours.

Key responsibilities

Resolve billing disputes with finance and keep the customer updated until closed. Negotiate price increases and contract terms at renewal. Coordinate with customer success and support on at-risk accounts. Maintain accurate account plans, contacts and opportunity stages in Salesforce. Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M. Run quarterly business reviews covering usage, spend and upcoming needs.

Required qualifications

5-7 years in account management, sales or another client-facing commercial role. Valid driver's licence. Clear written and verbal communication. Proficient in Salesforce or a comparable CRM.

What you get

$1,350 - $1,550/month

Paid in USD. Company laptop. Flexible hours.

Company overview

Clients include Fortune 500 manufacturers, health systems and logistics companies. Most internal hires started as recruiters and moved up.

We review applications as they come in.

Duration: 12 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Singh Labor Services.