Senior Account Manager

Schule Schneider is looking for a Senior Account Manager to join a small, steady team. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. This role is fully remote within Germany. Monday to Friday, regular working hours, flexible start and finish.

Duties

• Report monthly on retention, churn risk and open pipeline
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Identify upsell and cross-sell opportunities and work them through to close
• Forecast renewals and expansion revenue monthly
• Coordinate with customer success and support on at-risk accounts
• Track competitor activity inside your accounts
• Resolve billing disputes with finance and keep the customer updated until closed

About you

• 6+ years in account management, sales or another client-facing commercial role
• Experience owning revenue targets for existing customers
• Willing to travel up to 25%
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Organised, with a system for tracking dozens of open items across accounts
• Comfortable having pricing and renewal conversations with senior buyers

Compensation and benefits

• Company pension scheme
• 30 days of annual leave
• Learning budget
• Home office equipment
• JobRad bike leasing
• Flexible working hours
• Meal allowance

About the company

Our charter school serves about 600 students in grades K through 8. Since 1991, the school has served families in Hamburg and nearby towns. Snow days are made up in June.

Candidates must be eligible to work in Germany.

Please include your notice period and salary expectations.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Schule Schneider.