Senior Account Manager

Delivery centers in Michigan and overseas support large implementation programs. Consultants are staffed across industries early on, then specialize after a few years.

Position summary:

Our Detroit team is growing and we are hiring a Senior Account Manager. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Remote within the US. We meet in person once or twice a year.

Day to day:

• Track competitor activity inside your accounts
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Run quarterly business reviews covering usage, spend and upcoming needs
• Prepare quotes and pricing proposals in Salesforce CPQ
• Coordinate with customer success and support on at-risk accounts
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M

Qualifications:

• Clear written and verbal communication
• Proficient in Salesforce or a comparable CRM
• Comfortable having pricing and renewal conversations with senior buyers
• Organized, with a system for tracking dozens of open items across accounts
• Experience owning revenue targets for existing customers
• Valid driver's license
• Willing to travel up to 25%

Nice to have:

• Training in a sales methodology such as Sandler or Challenger
• History of negotiating multi-year renewals

Perks and benefits:

• Medical, dental and vision insurance
• 401(k) with company match
• 11 paid holidays

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Russetcast Consulting.