Senior Account Manager

Headquartered in Dhaka, the company runs operations centres in Dhaka Division and two other locations.

Position summary:

We are adding a Senior Account Manager to our operations team. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Based in Rajshahi with some travel for quarterly business reviews. Remote within Bangladesh. The team meets in Dhaka once a quarter, travel covered.

Key responsibilities:

• Coordinate with customer success and support on at-risk accounts.
• Report monthly on retention, churn risk and open pipeline.
• Escalate service issues internally and follow them to resolution.
• Identify upsell and cross-sell opportunities and work them through to close.
• Negotiate price increases and contract terms at renewal.

What you need:

• 5+ years in account management, sales or another client-facing commercial role.
• Bachelor's degree in business or a related field, or equivalent experience.
• Comfortable having pricing and renewal conversations with senior buyers.
• Experience owning revenue targets for existing customers.
• Willing to travel up to 25%.
• Valid driver's licence.
• Clear written and verbal communication.

Preferred:

• History of negotiating multi-year renewals.
• Training in a sales methodology such as Sandler or Challenger.

Benefits:

• Medical insurance.
• Provident fund.
• Paid leave.
• Life insurance.
• Two bonuses a year.
• Fuel allowance.

Due to the number of applications, only shortlisted candidates will be contacted.

This posting may close early if we receive enough applications.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at NK Asset Management.