Senior Account Manager

Fleet operations run several hundred delivery trucks. Our distribution centers serve branches across the US. Commission for sales reps is paid monthly.

Position summary:

The Senior Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. On site, Newark.

Day to day:

• Visit key customers on site a few times per year
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Escalate service issues internally and follow them to resolution
• Forecast renewals and expansion revenue monthly
• Coordinate with customer success and support on at-risk accounts
• Identify upsell and cross-sell opportunities and work them through to close
• Maintain accurate account plans, contacts and opportunity stages in Salesforce

Qualifications:

• 5-7 years in account management, sales or another client-facing commercial role
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Experience owning revenue targets for existing customers
• Bachelor's degree in business or a related field, or equivalent experience
• Clear written and verbal communication

Preferred qualifications:

• Background in distribution, manufacturing or SaaS
• Training in a sales methodology such as Sandler or Challenger
• Familiarity with Gainsight or ChurnZero
• History of negotiating multi-year renewals

Salary: $102,000 to $126,000 a year

Benefits:

• Health insurance
• 401(k) with company match
• Paid parental leave
• Annual bonus
• Employee assistance program

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are unable to sponsor visas for this position.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Mueller Trading Company.