Senior Account Manager

Our field services team covers retail chains, hospitals and banks, dispatching technicians to over 4,000 sites. Enterprise clients outsource service desk, end-user support and data centre operations to us under multi-year contracts. Company vehicles are provided for techs who drive to client sites.

ROLE OVERVIEW

Mohawk Valley Technology Group has an opening for a Senior Account Manager. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. You will be employed through our employer-of-record partner in Pakistan, with a local contract and salary paid in Pakistani rupees. You will need at least 4 hours of overlap with US Eastern time. You will need a reliable internet connection and a quiet place to work.

YOUR RESPONSIBILITIES

Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M. Track competitor activity inside your accounts. Renew annual contracts on time, starting the conversation at least 90 days ahead. Run quarterly business reviews covering usage, spend and upcoming needs. Coordinate with customer success and support on at-risk accounts.

WHAT YOU NEED

5+ years in account management, sales or another client-facing commercial role. Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables). Bachelor's degree in business or a related field, or equivalent experience. Organised, with a system for tracking dozens of open items across accounts.

PREFERRED

Salesforce CPQ experience. History of negotiating multi-year renewals.

Salary: PKR 330,000 - PKR 380,000 pcm

WHY WORK WITH US

Annual salary review. Annual team retreat. Health insurance through our employer-of-record partner. Monthly internet allowance.

Tell us your notice period and what salary you are looking for.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Mohawk Valley Technology Group.