Senior Account Manager

Clients include Fortune 500 manufacturers, health systems and logistics companies. Applicants can apply, onboard and pick up shifts through our mobile app. Founded in 1995, we now have 530 employees.

The position

The Senior Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. This is a long-term contractor role, paid monthly in USD. Our standups are at 9:00 AM Pacific. Please make sure you have dependable internet and backup power.

Job duties

• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Identify upsell and cross-sell opportunities and work them through to close.
• Escalate service issues internally and follow them to resolution.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Track competitor activity inside your accounts.
• Coordinate with customer success and support on at-risk accounts.

Qualifications

• 5-7 years in account management, sales or another client-facing commercial role.
• Clear written and verbal communication.
• Valid driver's licence.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Bachelor's degree in business or a related field, or equivalent experience.
• Comfortable having pricing and renewal conversations with senior buyers.
• Proficient in Salesforce or a comparable CRM.

Nice to have

• Salesforce CPQ experience.
• History of negotiating multi-year renewals.
• Training in a sales methodology such as Sandler or Challenger.

Salary range: ₹26,50,000-₹31,00,000 per annum

Pay and benefits

• Annual rate review.
• Company laptop.
• Paid time off.

We may close this posting early once we have enough applications.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at HDN Workforce LLC.