Senior Account Manager

Harlan Assurance is hiring a Senior Account Manager to work remotely from Peru. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Our headquarters is in Wichita, and about a third of the team works remotely from other countries. We engage team members in Peru as full-time contractors. Most of our contractors have been with us for more than two years. Core hours overlap with US Central time, 9:00 AM to 1:00 PM CT.

Essential duties and responsibilities

• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Report monthly on retention, churn risk and open pipeline.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Negotiate price increases and contract terms at renewal.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.
• Track competitor activity inside your accounts.
• Identify upsell and cross-sell opportunities and work them through to close.

Requirements

• Organised, with a system for tracking dozens of open items across accounts.
• Proficient in Salesforce or a comparable CRM.
• Experience owning revenue targets for existing customers.
• Clear written and verbal communication.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Bachelor's degree in business or a related field, or equivalent experience.

What you get

$3,500 - $4,500/month

• Long-term engagement.
• Monthly payments via wire transfer or Wise.

About the company

Founded as a farmers' mutual in 1975, the company is now one of the larger mutual insurers in the US. Founded in 1975, we now have 6,800 employees.

We are reviewing applications as they arrive, so apply early.

If you are shortlisted, we will reach out to set up a first call.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Harlan Assurance.