Senior Account Manager

About the company

Every placement gets a check-in call on the first day and again at the end of the first week.

Position summary

We have an immediate opening for a Senior Account Manager in Edmonton. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. On site, Edmonton.

Duties

• Negotiate price increases and contract terms at renewal
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Run quarterly business reviews covering usage, spend and upcoming needs
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Escalate service issues internally and follow them to resolution

You'll need

• Proficient in Salesforce or a comparable CRM
• Bachelor's degree in business or a related field, or equivalent experience
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

What you get

$87,000 to $100,000 per year

• Extended health and dental benefits
• Group RRSP with employer matching
• Three weeks paid vacation to start
• Paid sick days
• Free parking
• Employee and family assistance program

Applications are reviewed as they come in.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Graham Recruiting.