Senior Account Manager

Engagement teams range from three people to more than 200 on multi-year transformation programs.

Overview

Elmford Advisory has an opening for a Senior Account Manager. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Employment is through our payroll partner in Pakistan. Salary is paid monthly in Pakistani rupees. You will need to be available during UK office hours, at least until 3:00 PM GMT. We use Slack, Notion and Google Meet. Cameras on for team calls.

In this role you will

• Negotiate price increases and contract terms at renewal.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Forecast renewals and expansion revenue monthly.
• Resolve billing disputes with finance and keep the customer updated until closed.
• Coordinate with customer success and support on at-risk accounts.

Who you are

• Bachelor's degree in business or a related field, or equivalent experience.
• Comfortable having pricing and renewal conversations with senior buyers.
• Experience owning revenue targets for existing customers.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Clear written and verbal communication.

Why work with us

Pay: PKR 270,000 - PKR 320,000 pcm

• Monthly internet allowance.
• Flexible hours.
• Annual learning budget.
• Home office setup budget.
• Annual team retreat.
• Paid parental leave.
• 24 days paid time off.

Candidates must be eligible to work in Pakistan.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Elmford Advisory.