Senior Account Manager

From the branch in Knoxville, recruiters fill orders same-day whenever they can.

Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. EJR Personnel is hiring an account manager for the Retail group. Pay is base plus quarterly bonus tied to renewals and growth. Remote within the US. The team meets in Knoxville once a quarter, travel covered. Flexible schedule. We have one team call a day, usually in the morning. You will need a reliable internet connection and a quiet place to work.

Duties:

• Report monthly on retention, churn risk and open pipeline
• Forecast renewals and expansion revenue monthly
• Identify upsell and cross-sell opportunities and work them through to close
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Maintain accurate account plans, contacts and opportunity stages in Salesforce

Minimum qualifications:

• 5-7 years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Organized, with a system for tracking dozens of open items across accounts
• Proficient in Salesforce or a comparable CRM
• Valid driver's license

Why work with us:

The salary range for this role is $92,000 - $120,000/year. This range reflects base salary only.

• Health, dental and vision coverage starting on day one
• 401(k) with a 100% match up to 5%
• Paid holidays
• Profit sharing
• Life insurance
• Paid time off

EJR Personnel is an Equal Opportunity Employer, including disability and protected veteran status.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

We are unable to sponsor visas for this position.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at EJR Personnel, LLC.