Senior Account Manager

We employ 4,200 people across underwriting, claims, actuarial, IT and customer service. Licensing (property and casualty, life and health) is paid for, with study time during work hours.

Job summary

DR Mutual is hiring a Senior Account Manager to work remotely from Ghana. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. The company is based in Arvada, the US. We are a distributed team spread across a few time zones. You will be employed through our employer-of-record partner in Ghana, with a local contract and salary paid in local currency. You will need at least 4 hours of overlap with US Central time.

Main duties

• Coordinate with customer success and support on at-risk accounts.
• Track competitor activity inside your accounts.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.
• Forecast renewals and expansion revenue monthly.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.

Required qualifications

• 5-7 years in account management, sales or another client-facing commercial role.
• Comfortable having pricing and renewal conversations with senior buyers.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Clear written and verbal communication.
• Bachelor's degree in business or a related field, or equivalent experience.

Pay: GHS 16,500 - GHS 22,000 pcm

Compensation and benefits

• Company laptop.
• Home office setup budget.
• Two weeks of paid leave at year end.
• Monthly internet allowance.
• Performance bonus.

Please submit your CV in English.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at DR Mutual Corp..