Senior Account Manager

Branch, recruiting centre and onsite teams are backed by a central payroll and compliance group in Rome.

Position summary:

Based in Rome with some travel for quarterly business reviews. Consulenza Alpi is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. This role is fully remote within Italy. We do not have many meetings. Most updates happen in writing. Good written English matters here, since most updates are written.

Essential duties and responsibilities:

• Forecast renewals and expansion revenue monthly
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Coordinate with customer success and support on at-risk accounts
• Escalate service issues internally and follow them to resolution
• Track competitor activity inside your accounts
• Identify upsell and cross-sell opportunities and work them through to close

Minimum qualifications:

• 7+ years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Experience owning revenue targets for existing customers
• Valid driver's licence
• Bachelor's degree in business or a related field, or equivalent experience
• Willing to travel up to 25%
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

Preferred qualifications:

• Second language
• Salesforce CPQ experience

Compensation and benefits:

• Private health insurance
• Life insurance
• Flexible remuneration plan
• Remote work allowance
• Meal vouchers

Candidates must be eligible to work in Italy.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Consulenza Alpi.