Senior Account Manager

Since 1963, the system has grown to cover most of Illinois. Epic connects every hospital and clinic, so records follow patients across the system. Founded in 1963, we now have 220 employees. Most units hold a five-minute huddle at the start of every shift.

Role overview:

Chicago Healthcare has an opening for a Senior Account Manager. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. This is an in-person role at our Springfield location.

Job duties:

• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Identify upsell and cross-sell opportunities and work them through to close
• Forecast renewals and expansion revenue monthly
• Negotiate price increases and contract terms at renewal
• Report monthly on retention, churn risk and open pipeline
• Run quarterly business reviews covering usage, spend and upcoming needs
• Coordinate with customer success and support on at-risk accounts
• Visit key customers on site a few times per year

What you need:

• 5+ years in account management, sales or another client-facing commercial role
• Valid driver's license
• Experience owning revenue targets for existing customers
• Comfortable having pricing and renewal conversations with senior buyers
• Willing to travel up to 25%
• Clear written and verbal communication
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

Salary: $88,000 - $118,000/year

What we offer:

• Medical, dental and vision insurance
• 401(k) with a 100% match up to 5%
• Paid time off
• License reimbursement
• Referral program
• Flexible schedule

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please include a short note on why this role interests you.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chicago Healthcare.