Principal UX Researcher

Our engineering group is split into roughly 60 product teams, each owning its services end to end, with on-call shared across time zones. Public sector agencies, utilities and large health systems licence our asset management platform under multi-year contracts.

About the role:

We're looking for a Principal UX Researcher to join our team. This is a remote role. Our research function is small. This role works across teams, chooses its own methods and is expected to say what the findings mean, not just report them. This role is fully remote within Switzerland.

Responsibilities:

• Write screeners and recruit participants through User Interviews, Respondent or customer lists
• Coach designers and PMs to run their own lightweight research
• Build personas, task models and workflow maps grounded in data
• Design and analyse surveys in Qualtrics or SurveyMonkey
• Plan research studies with clear questions, methods and timelines
• Run moderated interviews, contextual inquiry and usability tests
• Present findings to product, design and leadership

Required qualifications:

• 8+ years of UX or user research experience in a product setting
• Portfolio or case studies showing how research changed product decisions
• Strong interview moderation skills
• Ability to write clear research plans and reports
• Degree in HCI, psychology, anthropology, sociology or a related field, or equivalent experience
• Basic statistics for survey analysis and sample sizes

Preferred qualifications:

• Prior work in a design or product role
• Setting up a research ops function
• Diary studies and longitudinal research

Benefits:

• Company pension scheme
• Up to 3 days of home office per week
• JobRad bike leasing
• Christmas bonus
• Childcare allowance

Let us know your current notice period and salary expectations.

Candidates must be eligible to work in Switzerland.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Alpen Technologies GmbH.