National Account Manager

About us:

Since 2009, the agency has placed crop and farm coverage across Kansas. We specialize in commercial insurance for contractors, trucking companies and restaurants. Most of the office has been here more than ten years.

Position summary:

Susquehanna Mutual Insurance is looking for a National Account Manager to join a small, steady team. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. You can work from home anywhere in the US. We have no office requirement. Hours are flexible, with one short team call each morning. Please make sure you have a quiet place to work and a solid internet connection.

Duties:

• Report monthly on retention, churn risk and open pipeline
• Negotiate price increases and contract terms at renewal
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Identify upsell and cross-sell opportunities and work them through to close
• Forecast renewals and expansion revenue monthly
• Coordinate with customer success and support on at-risk accounts

Qualifications:

• 7+ years in account management, sales or another client-facing commercial role
• Clear written and verbal communication
• Organized, with a system for tracking dozens of open items across accounts
• Bachelor's degree in business or a related field, or equivalent experience
• Willing to travel up to 25%

Bonus points:

• Background in distribution, manufacturing or SaaS

What we offer:

Compensation: $111,000-$133,000 a year

• Health, dental and vision coverage starting on day one
• 401(k) with company match
• Paid sick leave
• Employee discount
• Cell phone reimbursement
• Professional development budget

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Susquehanna Mutual Insurance Inc..