National Account Manager

Large accounts are staffed with teams of 20 to 50 people. Headquartered in Los Angeles, the agency also runs a production studio in California. Deadlines move when clients change their minds, so plans have some slack built in.

Position summary:

Romano Digital is hiring an account manager for the Distributor group. Pay is base plus quarterly bonus tied to renewals and growth. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. The company is based in Los Angeles, the US. Our team works from several countries. We hire in Greece through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. You will need at least 3 hours of overlap with US Pacific time. Day-to-day communication is in Slack and Google Meet.

Your responsibilities:

• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Escalate service issues internally and follow them to resolution
• Forecast renewals and expansion revenue monthly
• Coordinate with customer success and support on at-risk accounts
• Track competitor activity inside your accounts

Required qualifications:

• 7+ years in account management, sales or another client-facing commercial role
• Experience owning revenue targets for existing customers
• Comfortable having pricing and renewal conversations with senior buyers
• Bachelor's degree in business or a related field, or equivalent experience

Nice to have:

• Background in distribution, manufacturing or SaaS
• Second language

Pay: €2,700-€3,400 monthly

Perks and benefits:

• Health insurance through our employer-of-record partner
• Paid parental leave
• Annual team retreat
• Public holidays observed per your country
• 20 days paid time off
• Annual salary review

We will only contact shortlisted applicants.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Romano Digital.