National Account Manager, Remote

Applicants can apply, onboard and pick up shifts through our mobile app. We put over 80,000 people to work each week in industrial, office, IT and healthcare roles. Branch hours are 7:30 to 5, with one person on call for after-hours orders.

The position

Nickelbrook Labour Services is looking for a National Account Manager, Remote to join a small, steady team. Based in Dhaka with some travel for quarterly business reviews. Remote position. Most of the team is in Dhaka, but nobody is required to come in. Normal working hours, Monday to Friday. Please make sure you have dependable internet and backup power.

Key responsibilities

• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.
• Escalate service issues internally and follow them to resolution.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Forecast renewals and expansion revenue monthly.
• Negotiate price increases and contract terms at renewal.
• Coordinate with customer success and support on at-risk accounts.
• Identify upsell and cross-sell opportunities and work them through to close.
• Resolve billing disputes with finance and keep the customer updated until closed.

Qualifications

• 8+ years in account management, sales or another client-facing commercial role.
• Organised, with a system for tracking dozens of open items across accounts.
• Valid driver's licence.
• Bachelor's degree in business or a related field, or equivalent experience.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Comfortable having pricing and renewal conversations with senior buyers.

Preferred

• Background in distribution, manufacturing or SaaS.
• Salesforce CPQ experience.
• Second language.
• Training in a sales methodology such as Sandler or Challenger.

Salary: BDT 71,000 - BDT 89,000 pcm

What you get

• Medical insurance.
• Provident fund.
• Paid leave.
• Life insurance.
• Fuel allowance.

We are reviewing applications as they arrive, so apply early.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Nickelbrook Labor Services.