National Account Manager

Who we are

Cross-docking and transloading happen at our yard near the port. Our freight forwarding team handles ocean and air imports, customs clearance and drayage. We have been family run since 1976. Casual dress unless you are visiting a customer.

This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. The National Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. This position is on site in Tacoma.

What you'll be doing

• Track competitor activity inside your accounts
• Forecast renewals and expansion revenue monthly
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Prepare quotes and pricing proposals in Salesforce CPQ
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Escalate service issues internally and follow them to resolution

What you'll need

• 7+ years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Organized, with a system for tracking dozens of open items across accounts

Why work with us

Pay: $116,000 - $145,000 a year

• Medical, dental and vision insurance
• 401(k) with 4% match
• Paid time off
• Free parking
• 11 paid holidays
• Referral program

We review applications on a rolling basis.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Pinecrest Supply Chain.