National Account Manager

The National Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. Remote position. Most of the team is in Uppsala, but nobody is required to come in.

Your responsibilities

• Escalate service issues internally and follow them to resolution
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Track competitor activity inside your accounts
• Prepare quotes and pricing proposals in Salesforce CPQ
• Coordinate with customer success and support on at-risk accounts
• Resolve billing disputes with finance and keep the customer updated until closed

Who you are

• 8+ years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

Benefits

SEK 43,000-SEK 57,000 per month

• Occupational pension
• Five weeks of annual leave
• Training budget

About us

Beer, wine and spirits go out to bars, restaurants and liquor stores daily. Most orders deliver next day from the nearest branch. Founded in 1991, we now have 90 employees. Saturday mornings rotate across branch staff.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Nilsson Handel.