National Account Manager

Based in Limerick, the agency works with clients in County Limerick and a few national accounts. Our team is growing and we are hiring a National Account Manager. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. Our team is spread across 11 countries. Headquarters is in Limerick. You will join as an independent contractor on a long-term agreement. Payment is monthly in USD. You will need to be available during UK office hours, at least until 3:00 PM GMT. Strong written English is important, since much of our work is async.

The job includes: manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M; coordinate with customer success and support on at-risk accounts; resolve billing disputes with finance and keep the customer updated until closed.

What you'll need

• 7+ years in account management, sales or another client-facing commercial role
• Bachelor's degree in business or a related field, or equivalent experience

We offer paid time off and monthly internet allowance.

Due to the number of applications, only shortlisted candidates will be contacted.

Duration: 9 months. Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Merrick Creative.