National Account Manager

Product, engineering and support teams work out of offices in Laredo, Texas and two nearshore delivery centers. We run one of the larger SaaS platforms for commercial insurance carriers, processing millions of policy transactions a year.

The position:

Laredo Systems has an opening for a National Account Manager. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Based in Laredo with some travel for quarterly business reviews. You can work from home anywhere in the US. We have no office requirement. Flexible hours with a daily team call in the morning. Most communication happens in Slack, with short video calls when needed.

Job duties:

• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Prepare quotes and pricing proposals in Salesforce CPQ
• Report monthly on retention, churn risk and open pipeline
• Identify upsell and cross-sell opportunities and work them through to close
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Negotiate price increases and contract terms at renewal

What you need:

• Experience owning revenue targets for existing customers
• Valid driver's license
• Comfortable having pricing and renewal conversations with senior buyers
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

Nice to have:

• Salesforce CPQ experience
• Second language

Why work with us:

• Health, dental and vision coverage starting on day one
• 401(k) with a 100% match up to 5%
• 11 paid holidays
• Flexible schedule
• Paid parental leave

Applicants must be authorized to work in the U.S.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Laredo Systems.