National Account Manager

The company:

Retainers start small, and many clients have stayed with us for years. No pitching for work we cannot actually handle. Most of the team works hybrid, three days in the office.

Jones Brand Studio is hiring a National Account Manager to work remotely from India. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Our team is spread across 12 countries. Headquarters is in London. This is a long-term contractor role, paid monthly in USD. Core hours are 10:00 AM to 4:00 PM UK time.

Key responsibilities:

• Track competitor activity inside your accounts.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Negotiate price increases and contract terms at renewal.
• Forecast renewals and expansion revenue monthly.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.
• Escalate service issues internally and follow them to resolution.
• Coordinate with customer success and support on at-risk accounts.

Requirements:

• 7+ years in account management, sales or another client-facing commercial role.
• Clear written and verbal communication.
• Bachelor's degree in business or a related field, or equivalent experience.

Pluses:

• Training in a sales methodology such as Sandler or Challenger.
• Familiarity with Gainsight or ChurnZero.

Pay and benefits:

• Flexible hours.
• Annual rate review.
• Company laptop.

Please submit your CV in English.

We review applications as they come in.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Jones Brand Studio.