National Account Manager

Clients are mostly local manufacturers, food plants and warehouses. Owned and run by a former HR manager who opened the doors in 2006.

Role overview

This is a new role. The team has doubled in size over the past year. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. This position is on site in Jerusalem.

Essential duties and responsibilities

• Escalate service issues internally and follow them to resolution.
• Negotiate price increases and contract terms at renewal.
• Forecast renewals and expansion revenue monthly.
• Coordinate with customer success and support on at-risk accounts.
• Report monthly on retention, churn risk and open pipeline.

Required qualifications

• 8-10 years in account management, sales or another client-facing commercial role.
• Experience owning revenue targets for existing customers.
• Comfortable having pricing and renewal conversations with senior buyers.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

Preferred

• Second language.
• Familiarity with Gainsight or ChurnZero.

What we offer

Rate: ₪23,000 to ₪27,000/month

• Study fund (Keren Hishtalmut)
• Car allowance.
• Meal card.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gilboa Consulting Ltd..