National Account Manager

A bit about us:

Owned and run by a former HR manager who opened the doors in 1991. Walk-ins are welcome Monday through Friday, 8 to 4.

Fuchs Beratung is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. Remote within Germany. The team meets in Berlin once a quarter, travel covered. We keep meetings to a minimum and work mostly async. You will write a lot of updates, so clear written English is important.

What you'll do:

• Report monthly on retention, churn risk and open pipeline
• Negotiate price increases and contract terms at renewal
• Track competitor activity inside your accounts
• Coordinate with customer success and support on at-risk accounts

Qualifications:

• 7+ years in account management, sales or another client-facing commercial role
• Bachelor's degree in business or a related field, or equivalent experience
• Organised, with a system for tracking dozens of open items across accounts
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Valid driver's licence

Preferred qualifications:

• Familiarity with Gainsight or ChurnZero

Pay and benefits:

Rate: €63,000 - €71,000 a year

• Company pension scheme
• 30 days of annual leave
• Home office equipment

Candidates must be eligible to work in Germany.

Applications are reviewed on a rolling basis.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Fuchs Beratung GmbH.