National Account Manager

About Cottonvault Insurance

Regional offices in Ahmedabad and five other cities support agents and policyholders. Catastrophe teams deploy adjusters within days of a major storm. Most of the office has been here more than ten years.

Overview

Cottonvault Insurance is looking for a National Account Manager to join a small, steady team. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Our headquarters is in Ahmedabad, and about a third of the team works remotely from other countries. This is a full-time remote role. We use an employer of record in the US, so you get a proper employment contract, not a freelance agreement. We keep meetings to a minimum and work mostly async. Most communication happens in Slack, with short video calls when needed.

In this role you will

• Escalate service issues internally and follow them to resolution
• Prepare quotes and pricing proposals in Salesforce CPQ
• Report monthly on retention, churn risk and open pipeline
• Identify upsell and cross-sell opportunities and work them through to close
• Forecast renewals and expansion revenue monthly
• Maintain accurate account plans, contacts and opportunity stages in Salesforce

You'll need

• 8+ years in account management, sales or another client-facing commercial role
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Experience owning revenue targets for existing customers
• Clear written and verbal communication
• Comfortable having pricing and renewal conversations with senior buyers
• Proficient in Salesforce or a comparable CRM

Pay and benefits

The salary range for this role is $109,000 - $136,000 per year. This range reflects base salary only.

• Annual learning budget
• Annual team retreat
• Annual salary review
• Flexible hours
• Paid sick days
• Two weeks of paid leave at year end

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Cottonvault Insurance Ltd.