National Account Manager

Regional offices in Ahmedabad and five other cities support agents and policyholders. Catastrophe teams deploy adjusters within days of a major storm. Most of the office has been here more than ten years.

Position summary:

We are creating this position because the workload has grown. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Based in Auckland with some travel for quarterly business reviews. Our team is spread across 17 countries. Headquarters is in Ahmedabad. You will be employed through our employer-of-record partner in New Zealand, with a local contract and salary paid in local currency. Hours are flexible, with one short team call each morning. Clear written English is a must, as the team works across time zones.

Responsibilities:

• Run quarterly business reviews covering usage, spend and upcoming needs.
• Prepare quotes and pricing proposals in Salesforce CPQ.
• Track competitor activity inside your accounts.
• Negotiate price increases and contract terms at renewal.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Identify upsell and cross-sell opportunities and work them through to close.
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.
• Coordinate with customer success and support on at-risk accounts.

Qualifications:

• Organised, with a system for tracking dozens of open items across accounts.
• Clear written and verbal communication.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Comfortable having pricing and renewal conversations with senior buyers.

$112,000 - $137,000 per year

What you get:

• 24 days paid time off.
• Monthly internet allowance.
• Health insurance through our employer-of-record partner.
• Performance bonus.
• Home office setup budget.
• Co-working space stipend.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Cottonvault Insurance Ltd.