National Account Manager

About us:

Help desk calls are answered from 7 a.m. to 7 p.m., with an on-call tech covering nights and weekends. Typical projects include office moves, server migrations to Azure, and replacing aging switches and access points.

What this job is:

The National Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. Remote position. Most of the team is in Karachi, but nobody is required to come in.

Day to day:

• Forecast renewals and expansion revenue monthly
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Resolve billing disputes with finance and keep the customer updated until closed
• Track competitor activity inside your accounts
• Report monthly on retention, churn risk and open pipeline
• Prepare quotes and pricing proposals in Salesforce CPQ

What you bring:

• 8-10 years in account management, sales or another client-facing commercial role
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Clear written and verbal communication
• Proficient in Salesforce or a comparable CRM

Pluses:

• History of negotiating multi-year renewals
• Second language

Benefits:

• Medical insurance
• Provident fund
• Paid leave
• Two bonuses a year
• Fuel allowance

Candidates must be eligible to work in Pakistan.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bronzewright.